QUALITY OF OUR PRODUCTS: Since 1997 we’ve been offering pure/undiluted oils & various other products & ingredients of the highest quality. The aroma and/or appearance of any of our natural ingredients may vary with each re-order, we cannot guarantee that the product you order today will look & smell exactly like the one you ordered previously or like the one you ordered from another supplier; natural products come from nature, there is no standardization (by the way, the term ‘natural’ is not currently recognized in the U.S. by any regulatory entity).
The only products that should be the same most of the time are synthetic products such as fragrance & flavor oils. All our products are fresh, we replenish our stock with regularity as needed. Each order is prepared fresh, products do not sit for months on a shelf pre-poured & pre-packaged.
Essential oils & absolutes do not contain fat, thus, they cannot go rancid, please do not use this term when expressing a concern about essential oils & absolutes. Regarding packaging materials offered for sale, they come to us in bulk from the manufacturer.
We are a true essential oil supplier. Essential oils are impacted by what is known as terroir, the resultant oil & its properties will vary from crop to crop, weather conditions will impact the color & aroma of an essential oil & so will the country of origin. Before you order a large quantity of any product, please first purchase the smallest size available that meets our ordering requirements. All sales are final. No refunds will be given